Sydney, AUSTRALIA – 22 June 2026: Canon Business Services (CBS) has announced a dedicated AI and Security Advisory capability to help Australian organisations navigate what the market is seeing as an AI reset. This involves a shift from AI hype to a more considered, strategic focus on unlocking value and mitigating secThe advisory has been launched in direct response to a growing AI readiness gap, where the rapid adoption of AI tools is outpacing the workforce’s ability to use them safely. New research shows that while a majority of Australian workers use AI, fewer than one in 10 possess advanced skills, creating significant security vulnerabilities.

“The honeymoon phase with AI is officially over,” said Rajith (Raji) Haththotuwegama, National Solutions Advisor, AI, Apps and Data at CBS.

“We’re entering a great AI reset, where organisations are moving beyond pilots and asking harder questions about cost, risk, and real-world value. The challenge is no longer if they should adopt AI, but how to do it without exposing the organisation to crippling new threats. This readiness gap is the single biggest barrier to successful AI adoption in Australia today.”

A key focus of the new advisory is to help businesses manage the growing, and often unseen, risks that emerge when employees use public AI tools for work tasks. While the intention is to drive efficiency, this practice often involves sensitive corporate data, such as customer information, financial records, or intellectual property, being uploaded to third-party platforms without corporate oversight.

This creates new and significant security blind spots for many organisations, a risk amplified by the fact that up to 95 percent of all cybersecurity breaches involve human error. The readiness gap means that while employees are embracing AI to innovate, the security and governance frameworks to protect the organisation have not kept pace, leaving the business exposed.

The new advisory capability is central to CBS’s brand, which acts as a dedicated technology solution partner to help clients solve what really matters for their business and get the results they need to thrive.

“Our clients trust us to see the bigger picture and navigate complex technology shifts with them,” said Luke Clark, Chief Executive Officer of Canon Business Services. “This advisory capability is a direct response to what businesses are asking for - a partner who can connect the dots between AI innovation and security resilience. We're investing in this capability to give our clients the confidence to adopt new technology safely and strategically.”

The announcement coincides with a refresh of CBS's market positioning around its role as a technology solutions partner for ambitious organisations, captured in the tagline 'Smart solutions. Real results.' The new positioning reflects CBS's growing focus on helping clients make smarter choices across people, process and technology. The new advisory capability is a flagship example of this approach, providing AI readiness assessments, workforce literacy programs, and robust governance frameworks to help clients turn the promise of AI into real business results.

For more information about Canon Business Services and the company’s new AI Security Advisory capability, please visit business.canon.com.au